TOCA International Pte. Ltd.
Privacy Policy.

TOCA International Pte. Ltd. is part of the Hansen Beck network which includes HansenBeck International GmbH. This privacy policy will explain how TOCA International Pte. Ltd. uses the personal data we collect from you when you use our website.

Topics: 

• What data do we collect? 
• How do we collect your data? 
• How will we use your data? 
• How do we store your data?
• Marketing What are your data protection rights? 
• What are cookies? 
• How do we use cookies? 
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy 
• How to contact us 
• How to contact the appropriate authorities

What data do we collect?

TOCA International Pte. Ltd. collects the following data: 

• Personal identification information (Name, email address, phone number, Company etc.) 
• Training, coaching or other programs that you have attended and participated in with us and associated Hansen Beck entities

How do we collect your data?

You directly provide TOCA International Pte. Ltd. with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services
• Voluntarily complete a customer survey or provide feedback on any of our message
  boards or via email
• Use or view our website via your browser's cookies
• Be active on Social Media

Our Company may also receive your data indirectly from the following sources:

• Entities associated to Hansen Beck

How will we use your data?

TOCA International Pte. Ltd. collects your data so that we can:

• Process your order, manage your account.
• Email you with special offers on other products and services we think you might like

If you agree, TOCA International Pte. Ltd. will share your data with our partner companies so that they may offer you their products and services. Those organizations would be associates to Hansen Beck.
When TOCA International Pte. Ltd. processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

TOCA International Pte. Ltd. securely stores your data at Microsoft Cloud Server as part of Office 365 and in Hubspot. Security details can be viewed below.
HubSpot https://www.hubspot.com/security and https://legal.hubspot.com/dpa
TOCA International Pte. Ltd. will keep your data for 10 years. Once this time period has expired, we will delete your data.

Marketing

TOCA International Pte. Ltd. would like to send you information about our products and services of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt-out at a later date.
You have the right at any time to stop TOCA International Pte. Ltd. from contacting you for marketing purposes or giving your data to other members of the Hansen Beck Network
If you no longer wish to be contacted for marketing purposes, please let us know.

What are your data protection rights?

TOCA International Pte. Ltd. would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access - You have the right to request TOCA International Pte. Ltd. for copies of your personal data. We may charge you a small fee for this service
• The right to rectification - You have the right to request that TOCA International Pte. Ltd. correct any information you believe is inaccurate. You also have the right to request TOCA International Pte. Ltd. to complete information you believe is incomplete
• The right to erasure - You have the right to request that TOCA International Pte. Ltd. erase your personal data, under certain conditions
• The right to restrict processing - You have the right to request that TOCA International Pte. Ltd. restrict the processing of your personal data, under certain conditions
• The right to object to processing - You have the right to object to TOCA International Pte. Ltd. processing of your personal data, under certain conditions
• The right to data portability - You have the right to request that TOCA International Pte. Ltd. transfer the data that we have collected to another organization, or directly to you, under certain conditions

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: mathias@hansenbeck.sg.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

How do we use cookies?

TOCA International Pte. Ltd. uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality - TOCA International Pte. Ltd. uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies are used
• Advertising - TOCA International Pte. Ltd. uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. TOCA International Pte. Ltd. sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The TOCA International Pte. Ltd. website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

TOCA International Pte. Ltd. keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 5 February 2021.

How to contact us

If you have any questions about TOCA International Pte. Ltd. privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at: mathias@hansenbeck.sg.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that TOCA International Pte. Ltd. has not addressed your concern in a satisfactory manner, you may contact the Personal Data Protection Commission Singapore https://www.pdpc.gov.sg/