Creating Heroes Pty Ltd
Privacy Policy.

Creating Heroes Pty Ltd is part of the Hansen Beck network which includes HansenBeck International GmbH. This privacy policy will explain how Creating Heroes Pty Ltd uses the personal data we collect from you when you use our website.

 

Topics

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

 

What data do we collect?

Creating Heroes Pty Ltd collects the following data:

• Personal identification information (Name, email address, phone number, Company etc.)
• Details regarding which development programmes you are interested in and have registered for

 

How do we collect your data?

You directly provide Creating Heroes Pty Ltd with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services
• Voluntarily complete a customer survey or provide feedback on any of our message boards, blog or via email
• Use or view our website via your browser's cookies

Our Company may also receive your data indirectly from the following sources:

• Hansen Beck LinkedIn Company Page

 

How will we use your data?

Creating Heroes Pty Ltd collects your data so that we can:

• Process your order, manage your account.
• Email you with special offers on other products and services we think you might like
• Invite you to follow our social media channels

If you agree, Creating Heroes Pty Ltd will share your data with our partner companies so that they may offer you their products and services.

• Other companies in the Hansen Beck Network

When Creating Heroes Pty Ltd processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

 

How do we store your data?

Creating Heroes Pty Ltd securely stores your data in Hubspot and Mailchimp.
Security details can be viewed below.
HubSpot https://www.hubspot.com/security and https://legal.hubspot.com/dpa
MailChimp https://mailchimp.com/legal/privacy/#3._Privacy_for_Contacts

Creating Heroes Pty Ltd will keep your personal data and purchase history for 3 years. Once this time period has expired, we will delete all of your data from our servers.

 

Marketing

Creating Heroes Pty Ltd would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Creating Heroes Pty Ltd from contacting you for marketing purposes or giving your data to other members of the Hansen Beck Network.

If you no longer wish to be contacted for marketing purposes, please let us know,

 

What are your data protection rights?

Creating Heroes Pty Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access - You have the right to request Creating Heroes Pty Ltd for copies of your personal data. We may charge you a small fee for this service
• The right to rectification - You have the right to request that Creating Heroes Pty Ltd correct any information you believe is inaccurate. You also have the right to request Creating Heroes Pty Ltd to complete information you believe is incomplete
• The right to erasure - You have the right to request that Creating Heroes Pty Ltd erase your personal data, under certain conditions
• The right to restrict processing - You have the right to request that Creating Heroes Pty Ltd restrict the processing of your personal data, under certain conditions
• The right to object to processing - You have the right to object to Creating Heroes Pty Ltd processing of your personal data, under certain conditions
• The right to data portability - You have the right to request that Creating Heroes Pty Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: australia@hansenbeck.com Call us on: +61 468 602 020

 

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org

 

How do we use cookies?

Creating Heroes Pty Ltd uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality - Creating Heroes Pty Ltd uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used
• Advertising - Creating Heroes Pty Ltd uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Creating Heroes Pty Ltd sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website

 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

 

Privacy policies of other websites

The Hansen Beck Australia website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

 

Changes to our privacy policy

Creating Heroes Pty Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 29th January 2021.

 

How to contact us

If you have any questions about Creating Heroes Pty Ltd privacy policy, the data we hold on you, or you would like to exercise one of your data-protection rights, please do not hesitate to contact us.

Email us at australia@hanenbeck.com
Call us: +61 468 602 020

 

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Creating Heroes Pty Ltd has not addressed your concern in a satisfactory manner, you may contact the OAIC - https://www.oaic.gov.au/privacy/privacy-complaints/